Frequently Asked Questions

This page provides answers to common questions and common issues.

What is Ori Global Cloud (OGC)?

OGC is an end-to-end AI/ML cloud platform specializing in GPU resources and services tailored for machine learning (ML) and artificial intelligence (AI) applications. It aims to empower developers, data scientists, and organizations by providing advanced cloud solutions to revolutionize various sectors.

How do I get started with using Ori Global Cloud?

To start using OGC, all you need to do is sign up!

How do I report a bug or issue?

If you encounter a bug or need help troubleshooting an issue, you can raise a support case through our dedicated support portal.

How do I request an increase in my service quotas?

If you find that your current service quotas do not meet your project's needs, you can request an increase through the platform directly, or by raising a ticket through our dedicated support channel.

How is billing handled on Ori Global Cloud?

Billing for on-demand Ori Global Cloud services is based on the resources used. Detailed information about billing and payment methods can be found in our billing page.

Is there a free trial available for Ori Global Cloud?

If you are looking to get use OGC, we can offer free credits to help get you started!

Please get in touch with us at support@ori.co and tell us more about your use case.

Where can I find compliance information about Ori?

Ori is ISO27001 (SOC 2 expected September 2024) compliant for its control plane. All of Ori’s Data Centers are ISO27001 and/or SOC2 compliant . See detailed information on our compliance page.